Premium Culinary Ingredients

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Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing and using Food Confluence services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

Food Confluence provides premium ingredient sourcing, wholesale distribution, and custom procurement services for professional food service operations.

3. Account Registration

Professional accounts require verification of business credentials. You are responsible for maintaining the confidentiality of your account information.

4. Orders and Payment

All orders are subject to availability and confirmation. Payment terms are Net 30 for established accounts, with credit approval required.

5. Quality Guarantee

We guarantee the quality of our products. Defective items may be returned within 48 hours of delivery with proper documentation.

6. Limitation of Liability

Food Confluence's liability is limited to the value of the specific order in question. We are not liable for indirect or consequential damages.

7. Modifications

We reserve the right to modify these terms at any time. Continued use constitutes acceptance of modified terms.

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Privacy Policy

Last Updated: January 1, 2024

1. Information We Collect

We collect personal information you provide (name, email, phone), business information for account setup, and automatically collected data (IP address, browser type, usage patterns).

2. How We Use Your Information

Your information is used to process orders, provide customer service, send important updates, improve our services, and comply with legal obligations.

3. Information Sharing

We share information with trusted suppliers for order fulfillment, service providers for business operations, and as required by law. We never sell personal data.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, regular security audits, and employee training on data protection.

5. Your Rights

You have the right to access, correct, or delete your personal information, opt out of communications, and request data portability.

6. Cookies and Tracking

We use cookies for website functionality, analytics, and personalization. You can control cookie preferences through your browser settings.

7. Contact Us

For privacy concerns, contact us at [email protected] or call +1 (415) 555-7849.

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Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience.

Types of Cookies We Use

Necessary Cookies

Essential for website functionality, including login authentication, shopping cart functionality, and security features.

Analytics Cookies

Help us understand how visitors interact with our website, which pages are popular, and how we can improve user experience.

Preference Cookies

Remember your preferences and settings, such as language preferences and customized content.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness. These are optional and require your consent.

Managing Cookies

You can control cookies through your browser settings, our cookie preference center, or by contacting us directly. Note that disabling certain cookies may impact website functionality.

Third-Party Cookies

Some cookies are set by third-party services we use, such as analytics providers. These are governed by their respective privacy policies.

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GDPR Compliance Information

Last Updated: January 1, 2024

Your Rights Under GDPR

As a data subject, you have the following rights:

• Right to Information: Know what personal data we collect and how we use it
• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests

Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for order fulfillment
• Legitimate interests for business operations
• Legal compliance for regulatory requirements

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected]

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

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DMCA Policy

Effective Date: January 1, 2024

Copyright Policy

Food Confluence respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices in accordance with the Digital Millennium Copyright Act.

Filing a DMCA Notice

To file a copyright infringement claim, your notice must include:

• Your physical or electronic signature
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material
• Your contact information
• A statement of good faith belief that use is not authorized
• A statement that the information is accurate and you are authorized to act

Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
Food Confluence LLC
847 Market Street, Suite 302
San Francisco, CA 94103
Email: [email protected]

Counter-Notice

If you believe your content was removed in error, you may file a counter-notice containing your signature, identification of removed content, statement of good faith belief, and consent to jurisdiction.

Repeat Infringers

We terminate accounts of users who are repeat copyright infringers in accordance with our Terms of Service.

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